Free shipping for all orders from 150$+

Cancellation and Modification

Please keep in mind that we operate on a production-on-demand basis and do not maintain stock of items. Once an item is printed, it cannot be repurposed. However, we understand that there may be instances where the received order does not meet our customers' expectations. In such cases, we will provide maximum support.

You are free to cancel or change your order within 12 hours of placing it, for any reason. Unfortunately, we cannot accommodate free cancellations or changes beyond this timeframe. Once your order has been shipped, we are unable to make any further modifications or cancellations. To simplify the process, please refer to the timeline below.

 

Since your order is placed

 

 

The fee charged for cancel/change of order

 

0-12 hours

 

Free cancel or change order information

 

12-24 hours

 

 

Cancellation: A fee of 5 USD per item applies.
Change in size/variant: A fee of 5 USD per item applies. Not accepted for certain products.
Change in shipping address: Free of charge, but not accepted for certain products.

 

>24 hours

 

 

Cancellation: Not permitted.
Change in size/variant: A fee of 5 USD per item will be charged, but changes can only be accepted prior to shipment.
Change in shipping address: Free of charge, and only accepted before shipment for select products. If necessary, we will coordinate with our post office.

***Please be aware that the fee mentioned above does not include the price difference between the original price and the price after changes have been made.

 

Late or missing refunds

In the event that you have not received a refund within a week, we kindly ask you to verify your bank account once again. Additionally, we recommend getting in touch with your credit card company, as it may take some time for the refund to be fully processed.

You may also consider reaching out to your bank, as there is typically a processing period required for refunds.

If you have completed all the aforementioned steps and have still not received your refund, please don't hesitate to contact us at support@pmhvibes.com

For further inquiries or if you require additional information, please feel free to reach out to us at support@pmhvibes.com

 

 

PMHCORNER

Address: TDP Xuan Loc 3, Xuan Dinh, Bac Tu Liem, Hanoi, Vietnam, 100000

Email: support@pmhvibes.com

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